Are notifications working?

I am no longer receiving a notification that I have overdue books or books to pick up.


Answer

If you receive notifications to a hotmail or outlook.com email, then you may be having issues receiving notifications from our catalog. This is an issue with hotmail blocking our emails. You can try contacting your email provider about the issue, and you can always check your Library account in the catalog or the NOLA Library App. 

If you have a different email provider and do not see notifications from the catalog, then you can try checking your spam or junk folder and adding notifications@nolalibrary.org to your email's safe senders. You can Submit a Question to contact Ask-a-Librarian if you're still having issues receiving notifications about your Library account. 

  • Last Updated Jun 15, 2026
  • Views 27
  • Answered By Ask-a-Librarian

FAQ Actions

Was this helpful? 0 0

Contact Us

We are happy to answer your questions. Generally, questions are answered as they come in. We answer questions during the Library's open hours: Monday-Thursday 10am - 7pm and Friday & Saturday 10am - 5pm.