Why can't I sign in to this database I've visited before?
Answer
Try clearing your cache or your browser's history and then attempt to sign in again. This usually fixes the issue.
If not, your NOPL account may be blocked. Call your branch to determine if this is the case.
If you've tried both of the above fixes and you still cannot sign in, go to the Help & Support link on the database's home page or Submit a Question to contact us.
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Contact Us
We are happy to answer your questions. Generally, questions are answered as they come in. We answer questions during the Library's open hours: Monday-Thursday 10am - 7pm and Friday & Saturday 10am - 5pm.